Sometimes we offer a limited-time discounted price for subscriptions to the Happiest Baby App. Due to Apple’s and Google’s restrictions, we are unable to offer a free trial for a plan at the same time that we are offering a discounted price for that plan. When we are not offering a promotion, there will be a 2-week free trial available. For any purchase issues or refund requests, please contact Apple’s or Google’s support team.
Articles in this section
- Why is the 2-week trial for the subscription no longer available?
- I did not automatically receive a Premium Subscription for free, however I bought the SNOO from Happiest Baby (or an authorized partner) and am the first user. What should I do?
- How do I purchase a Premium Subscription to the App?
- If I upgrade to the Premium Subscription, will I be able to view all historical SNOO data?
- What happens to my Premium Subscription if the payment is declined at the time of renewal?
- Do I need to use the same email for my Happiest Baby App account as I did for my SNOO order?
- Is there a minimum commitment for the Premium Subscription to the Happiest Baby App?
- Can I pause my subscription and restart it later?
- Where can I check my Subscription status?
- If I already paid for a Premium Subscription and then purchase a SNOO or Pre-Loved SNOO, or start renting SNOO, will I stop being charged?