If your payment method is declined when your subscription renews, you will have three days to update your payment method before your Premium Subscription expires. If you do not update your payment method within that timeframe, your Premium Subscription will become inactive, and you will only be able to access free features and functionality. You can update your payment method and resubscribe to the Premium Subscription at any time.
Articles in this section
- Why is the 2-week trial for the subscription no longer available?
- I did not automatically receive a Premium Subscription for free, however I bought the SNOO from Happiest Baby (or an authorized partner) and am the first user. What should I do?
- How do I purchase a Premium Subscription to the App?
- If I upgrade to the Premium Subscription, will I be able to view all historical SNOO data?
- What happens to my Premium Subscription if the payment is declined at the time of renewal?
- Do I need to use the same email for my Happiest Baby App account as I did for my SNOO order?
- Is there a minimum commitment for the Premium Subscription to the Happiest Baby App?
- Can I pause my subscription and restart it later?
- Where can I check my Subscription status?
- If I already paid for a Premium Subscription and then purchase a SNOO or Pre-Loved SNOO, or start renting SNOO, will I stop being charged?